Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
What countries do you ship to?
At the moment we only ship to countries in the European Union, Norway, UK and Switzerland.
FREE - Sweden
€1.95 - Other EU countries
29kr - Norway
£1.95 - UK
1.95 CHF - Switzerland
Can I return a product if I'm not satisfied?
You have 30 days from the date of receiving your item to start a return.
We accept returns for orders, to be eligible for a full refund all products must be unopened, unused with any seals still intact.
Where is IDUN LIFE based?
Our headquarters is based in Östersund, Sweden.
Where are IDUN products manufactured?
All of our products are manufactured in Germany.
Do you offer gift wrapping services?
Unfortunately we do not offer a gift wrapping service at the moment.